Crevolis Flexible Fabric Adhesive Bandages – 100 Sterile First Aid Strips

Return and Refund Policy

At Crevolis LLC, located at 3929 Chenoweth Square, Matthews, Kentucky 40207, US, we are committed to providing you with high-quality pharmaceutical products and exceptional customer service. Your satisfaction is our priority. Please review our policy for returns, refunds, shipping, and payment.

30-Day Return and Refund Policy

We offer a 30-day return window from the date your order is delivered. If 30 days have passed since your purchase, unfortunately, we cannot offer you a refund or exchange.

Eligibility for Returns:

To be eligible for a return, your item must meet the following strict conditions:

• The item must be unused and in the exact same condition that you received it.
• The item must be in its original, unopened, and sealed packaging. For pharmaceutical products, this is paramount for safety and regulatory compliance. We cannot accept returns of products where the original seal has been broken or the packaging has been opened.
• The item must have all original tags, labels, and protective coverings intact.
• You must provide the original proof of purchase (order number or receipt).

Non-Returnable Items:

Due to the nature of pharmaceutical products and strict health and safety regulations, the following items cannot be returned:

• Any pharmaceutical product that has been opened, unsealed, or whose original packaging has been tampered with or removed.
• Any item not in its original condition, is damaged, or missing parts for reasons not due to our error.
• Items returned more than 30 days after delivery.

How to Initiate a Return:

To initiate a return, please contact our customer service team during business hours:

• Email: support@crevolis.com
• Phone: +1 (248) 987-6743
• Customer Service Hours: Monday-Friday 9AM-5PM EST

When contacting us, please provide your order number and a detailed reason for the return. Our team will review your request and provide you with instructions on how to proceed, including a prepaid return shipping label if your return is approved.

Return Shipping:

Crevolis LLC will provide a prepaid return shipping label for all approved returns. You will not be responsible for the cost of return shipping.

Restocking Fee:

We do not charge a restocking fee for eligible returns.

Refunds:

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If your return is approved and meets all eligibility criteria, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-10 business days. Please note that it may take some time for your bank or credit card company to process and post the refund.

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company; it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund, please contact us at support@crevolis.com.

Damaged or Incorrect Items:

If you receive a damaged or incorrect item, please contact us immediately within 48 hours of delivery at support@crevolis.com or +1 (248) 987-6743. Please provide your order number and clear photos of the damage or incorrect item. We will assess the issue and arrange for a replacement or a full refund, along with instructions for returning the damaged or incorrect product, if necessary, at our expense.

Exchanges:

We generally do not offer direct exchanges due to the nature of pharmaceutical products. If you wish to exchange an eligible, unopened item for a different product, please initiate a return for a refund and place a new order for the desired item. This ensures proper handling and tracking of all pharmaceutical products.

Shipping Information

Order Processing Time: All orders placed on https://crevolis.com are typically processed and shipped within 1-2 business days, Monday through Friday, excluding holidays.

Shipping Rates & Times: We offer Free Shipping on all orders. Once processed, standard shipping typically delivers within 3-5 business days.

Free Shipping Threshold: Free Shipping is offered on all orders, with no minimum purchase requirement.

Domestic Shipping Only: Crevolis LLC currently ships only within the United States. We do not offer international shipping at this time.

Payment Information

We strive to make your checkout process as convenient and secure as possible. Crevolis LLC accepts the following payment methods:

• Credit/Debit Cards (Visa, Mastercard, American Express)
• Stripe
• PayPal

All transactions are securely processed. Your payment information is encrypted and protected.

Contact Us

For any questions regarding our Return and Refund Policy, shipping, payments, or your order, please do not hesitate to contact us:

• Company Name: Crevolis LLC
• Website: https://crevolis.com
• Email: support@crevolis.com
• Phone: +1 (248) 987-6743
• Address: 3929 Chenoweth Square, Matthews, Kentucky 40207, US
• Customer Service Hours: Monday-Friday 9AM-5PM EST